When purchasing a Netflix subscription, did you miss the lower priced option because it was located on a separate page than the higher priced options? Have you ever mistakenly purchased a movie on Amazon when you only intended to rent it? While perhaps generating short term gain, both situations erode the brand experience. Are there similar things on your site that may unwittingly leave customers with a bad impression of your business? Join Chris O’Brien and Katherine Yoder from Janzabar on March 19.
What You’ll Learn: